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Every-so-often I have episodes like Vincent has had, but this takes the cake:
AOL virtually refuses to cancel man's accountRead the whole thing - it is quite honestly something you'd see in a Monty Python comedy sketch. It's almost like being assimilated by the Borg.
One man's attempt to cancel his America Online account is reverberating across the U.S. and world after the customer recorded the conversation and then posted it on his blog.
Vincent Ferrari tried to end his membership with AOL, but dealt with a company representative who apparently did not want to lose his business.
It makes me glad that I never, ever signed up for AOL.
To be honest, I did sign up for Compuserve years ago, but when they sucked $100+ out of my checking account because the connection number was an older 800 number that charged me basically $1 per minute, I learned to stay away from big companies like them.
And I only recently got away from dial-up service with my credit union.
I had to close out my checking account and open a new one. I only used it because it was preload
Read more in We Are AOL - You Will Be Assimilated